Appointments - we offer mainly a 'book on the day' appointment system and endeavour to see all who require an appointment on the same day.

But - if possible PLEASE AVOID MONDAYS FOR ROUTINE FOLLOW UPS.

Urgent Medical Problems will always be accommodated.

Repeat Prescriptions

Not by phone please, 48 hours notice is always required.

Now order repeats on line.

or you can still fax them to 0208 398 9825.

Cancelling your Appointment : If you are unable to attend an appointment with one of the doctors or nurses, please telephone us as soon as possible so someone else can use it. Or now you can cancel on line!

Out of Hours: Out of Hours cover for an urgent medical problem is provided by Thamesdoc via the Practice telephone

0208 335 6600

 

 

Repeat Prescriptions
Prescription Fees

Repeat Prescriptions - best done 'on-line' 

If you are prescribed regular medicines your Doctor will usually arrange for you to receive these regularly as a 'repeat prescription'.

To avoid mistakes; sorry, but we do not accept requests for prescriptions over the telephone.

  • Because they are potentially addictive we will not prescribe tranquillisers such as Diazepam, Temazepam, Zopiclone and Zolpidem on repeat prescription.
  • Antibiotics will also not usually be given as a repeat prescription.

Please see a Doctor if you feel you might need these items.

Repeat Dispensing:  Lantern Surgery has a 28 day prescribing policy but if you are on a regular  monthly prescriptions it can be prescribed on a 4 - 6 monthly basis.  This is lodged with a local chemist (Repeat Dispensing) and can be collected once a month from the pharmacy. Please do ask if you would like to get your prescrrption in this way.

 

Repeat Prescriptions: order them on line

 - over 100 people per month now get their 'repeat prescription'  this way. 

You can now order your repeat prescription on-line.  This is more accurate, safer and more confidential than by paper. You simply need to register first on-line and then you can start using the service.

More than 400 people have already  registered for this service and we receive more than 100 prescription requests per month in this way now. Its very straightforward - just click here or on the picture link below.

Please note that two normal working days notice are still required to process these.

msw_button_prescriptions[1]

You can also either deliver your written request form to the surgery or post it to us enclosing a stamped addressed envelope.

Alternatively you can still fax your written request to us:  0208 398 9825. You can print off a form to fax here: Repeat Prescription Request Form

We do require 48 hours notice (ie 2 normal working days) to process your prescription request. This excludes weekends and bank holidays.  

Some local chemists will collect your signed prescriptions from the Practice and have the medications awaiting collection at their shop. Alternatively simply collect your prescription from the surgery reception if you prefer to take it elsewhere.

The Chemist who will do this are:

  • Wallis Jones, Hinchley Wood
  • Wakefields (Boots), Claygate
  • Risdens (Boots) Claygate
  • Central Pharmacy, Esher
  • Boots, Esher

Details of this service are available at the Reception. 

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website